Location tracking enables member campuses to track the entry and departure times and reasons for students who are visiting an office, program, or service location.  This tool set is included in "Office Workflow" licenses and all Beacon licenses with an origination date beginning in 2014.  By default, ten (10) locations are enabled for each campus.

 

Setting up the Location tool set

Contact your Campus Labs consultant to have the Locations tool set initially configured for your campus.  Your consultant will ask who you would like to have set as the "Administrator" of the location system.

 

Configure your first location

Once you have been made the "Administrator" for locations follow these steps to setup your first location.

  1. Log into the Locations application at https://{campus}.campuslabs.com/locations
  2. Click on the "+ Location" button
  3. Fill out the form

Note: If you add a location manager to the location that person will be able to access the setting and reporting of the location.  This action essentially create a location-specific administrator.

 

Manage your first location

Navigation

Once you have created your location select it from the list, this action will bring you to the "Waiting Room" of your location.  The Waiting Room will display any students who have checked into the location.

waiting.png

 

There are three (3) tabs on the top-right corner of the page that act as navigation between the Waiting Room, Reporting Page, and Settings Page for the location.  

To see what happens when a student checks into your location use a different computer/device to open the URL that is listed at the bottom of the main section.  The URL will look something like this:

https://{campus}.campuslabs.com/locations/checkin/{locationname}

Check In

Once on the location check in page:

  1. Click "Check In"
  2. Log in with your campus username/password combination
  3. Once you log in you'll see a confirmation page.  

If you had never logged into any Campus Labs system in the past you would have seen a page that asked for more information about you, like this:

confirm.png

Return to the waiting room page on your previous computer/device to see your information displayed as a person waiting. 

Manage Waiting Students

 Once your waiting room has students listed you can review basic information about them as well as manage their departure reason for exiting your location.  To manage the departure reason select the "Waiting" icon to the right of the student:

checked_in.png

This action will reveal a set of options that you can use to identify the reason that the student left your location.

drawer.png

Once selected, the option will be applied to the student and the student will drop into the "Addressed" list.

Review Check In Reports

Each night, analytics are created for the previous day's check ins.  Visit the reports page (Graph Icon) to review and export information about visitors to the location. 

 

Set up visit reasons

Visit Reasons are tags or categories that you may identify for students to select when they check into your location(s).  As an administrator you can create a list of visit reasons that are available to your locations to be presented to students when they check-in.  Each location can choose the appropriate reasons for their circumstance.  To create visit reasons:

  1. Select the "Settings" tab at the top of the screen
  2. Select the "+" button to create a new visit reason(s)
  3. Use the arrow buttons to move the visit reason(s) to the "Active" list
  4. Navigate to a location
  5. Select the Settings tab (Gear Icon)
  6. Choose the visit reasons that are applicable for this specific location

The next time a student checks into the location they will be able to choose the visit reason that brings them to the location.  This reason will appear on the student's record on the waiting room screen.

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